Fabulously Asked Questions

Is customer support available?

Absolutely! Our customer support team is here to answer any questions you might have. Drop our Gift Concierge team a note at hello@trulygifted.co.

When will I receive my order?

Please allow 1-2 business days for your order to process. For orders with custom embroidery, please allow up to 4 business days for your order to process. This does not include your transit time. All shipping transit times are based off the order's address. Please note, we do not ship on Saturdays & Sundays. Order cutoff time is Friday at 1 pm CST.

Can I change my shipping option after I've placed my order?

Unfortunately, no. Once your order goes through, we cannot change it. However, please email us to see if there is anything we can do for you.

Do you ship internationally?

Currently we ship within the United States, but if you live outside of this area and are interested in purchasing, please let us know!

How can I track my order?

Once your order is fulfilled through our warehouse, you will receive an email with your tracking information.